OpenAI

Issues with new sign ups
Resolved·Degraded performance

The issue has been resolved. Users globally should now be able to sign up for new accounts.

Tue, Apr 1, 2025, 12:02 AM
(2 days ago)
·
Affected components
Playground
Labs
Updates

Resolved

The issue has been resolved. Users globally should now be able to sign up for new accounts.

Tue, Apr 1, 2025, 12:02 AM

Monitoring

We have implemented additional fixes and are currently monitoring results. Users globally should be able to sign up without issue.

Mon, Mar 31, 2025, 10:24 PM(1 hour earlier)

Identified

We have implemented partial fixes for new signups globally. While some users may still encounter errors during signup, they may be able to log in successfully after a brief wait. We’re continuing to work toward a full resolution.

Mon, Mar 31, 2025, 08:53 PM(1 hour earlier)

Identified

We are continuing to actively work to mitigate issues affecting new signups in certain geographies.

Mon, Mar 31, 2025, 05:39 PM(3 hours earlier)

Identified

We are still actively working to mitigate issues affecting new signups in certain geographies.

Mon, Mar 31, 2025, 12:59 PM(4 hours earlier)

Identified

We are actively working on mitigating issues with new signups in some geographies.

Sun, Mar 30, 2025, 09:45 PM(15 hours earlier)

Identified

Login issues are resolved. Mitigating issues with new sign ups.

Sun, Mar 30, 2025, 05:55 PM(3 hours earlier)

Investigating

Login issues are mostly recovered. We are experiencing Login issues in some geographies and are working on mitigating them.

Sun, Mar 30, 2025, 04:33 PM(1 hour earlier)

Identified

We are still implementing the mitigation. Login issues have been recovered but we are still working to fix sign-up issues for our web platforms.

Sun, Mar 30, 2025, 03:04 PM(1 hour earlier)

Identified

We have identified that users are experiencing login issues for the impacted services.

We are working on implementing a mitigation.

Sun, Mar 30, 2025, 12:34 PM(2 hours earlier)

Investigating

We are investigating the issue for the listed services.

Sun, Mar 30, 2025, 11:24 AM(1 hour earlier)

Identified

We have identified that users are experiencing elevated errors for the impacted services.

We are working on implementing a mitigation.

Sun, Mar 30, 2025, 11:10 AM(14 minutes earlier)
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