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All Systems Operational
Uptime over the past 90 days. View historical uptime.
API
?
Operational
90 days ago
99.14
% uptime
Today
chat.openai.com
?
Operational
90 days ago
98.92
% uptime
Today
labs.openai.com
?
Operational
90 days ago
97.28
% uptime
Today
Playground Site
?
Operational
90 days ago
99.74
% uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Related
No incidents or maintenance related to this downtime.
Past Incidents
Mar 26, 2023
No incidents reported today.
Mar 25, 2023
No incidents reported.
Mar 24, 2023
No incidents reported.
Mar 23, 2023
Resolved -
This incident has been resolved.
Mar 23, 13:50 PDT
Mar 23, 13:50 PDT
Update -
We are continuing to monitor for any further issues.
Mar 23, 13:09 PDT
Mar 23, 13:09 PDT
Monitoring -
A fix has been implemented and we are monitoring the results.
Mar 23, 13:08 PDT
Mar 23, 13:08 PDT
Investigating -
We are currently investigating this issue.
Mar 23, 12:35 PDT
Mar 23, 12:35 PDT
Mar 22, 2023
Resolved -
We believe we have identified the issue causing the elevated latency and error rates, and have taken the appropriate mitigations.
Mar 22, 18:25 PDT
Mar 22, 18:25 PDT
Update -
We are continuing to investigate underlying latency issues and error rates.
Mar 22, 16:04 PDT
Mar 22, 16:04 PDT
Identified -
We have identified the cause of the error rate and are deploying a fix
Mar 22, 14:01 PDT
Mar 22, 14:01 PDT
Update -
We are observing a 5-10% error rate on text-davinci-003 and gpt-3.5-turbo and approximately doubling of latency. We are continuing to investigate the root cause.
Mar 22, 13:16 PDT
Mar 22, 13:16 PDT
Investigating -
We're seeing elevated error rates and latency on text-davinci-003 and gpt-3.5-turbo. We're investigating the issue
Mar 22, 12:15 PDT
Mar 22, 12:15 PDT
Mar 21, 2023
No incidents reported.
Mar 20, 2023
Resolved -
We've fully restored ChatGPT service to all users. We're continuing to work to restore past conversation history to users.
Mar 20, 19:54 PDT
Mar 20, 19:54 PDT
Update -
We are continuing to work to restore conversation history to users.
Mar 20, 17:31 PDT
Mar 20, 17:31 PDT
Update -
We have a root cause for the loss of conversation history and are actively working to restore it now
Mar 20, 16:09 PDT
Mar 20, 16:09 PDT
Update -
Service is restored, but conversation history is still not available.
Mar 20, 14:14 PDT
Mar 20, 14:14 PDT
Monitoring -
We are gradually rolling out a fix that users will receive as capacity allows.
Mar 20, 13:12 PDT
Mar 20, 13:12 PDT
Identified -
We have identified the root cause the issue and are working on resolution.
Mar 20, 11:58 PDT
Mar 20, 11:58 PDT
Update -
We're continuing to investigate the source of the outage.
Mar 20, 10:58 PDT
Mar 20, 10:58 PDT
Investigating -
We are investigating an issue with the ChatGPT web experience.
Mar 20, 09:41 PDT
Mar 20, 09:41 PDT
Postmortem -
Read details
Mar 21, 13:29 PDT
Mar 21, 13:29 PDT
Resolved -
The incident has been mitigated. We are continuing to investigate more ways to add capacity to DALL·E.
Mar 20, 16:49 PDT
Mar 20, 16:49 PDT
Monitoring -
We are continuing to investigate this issue.
Mar 20, 16:07 PDT
Mar 20, 16:07 PDT
Update -
The migration rollback was successful.
Mar 20, 14:47 PDT
Mar 20, 14:47 PDT
Update -
We are rolling back the database migration.
Mar 20, 14:38 PDT
Mar 20, 14:38 PDT
Identified -
There is currently a Labs outage due to a failed database migration.
Mar 20, 14:37 PDT
Mar 20, 14:37 PDT
Update -
We are continuing to investigate this issue.
Mar 20, 14:35 PDT
Mar 20, 14:35 PDT
Update -
We are allowing some free Labs traffic while we investigate an issue with end to end request latency causing a backlog of requests to be processed.
Mar 20, 13:16 PDT
Mar 20, 13:16 PDT
Monitoring -
We are gradually restoring service to free traffic.
Mar 20, 12:54 PDT
Mar 20, 12:54 PDT
Update -
Paid labs traffic has been restored and we will soon begin gradually restoring free traffic.
Mar 20, 12:01 PDT
Mar 20, 12:01 PDT
Identified -
We are adding additional capacity in other regions while investigating the underlying capacity failure.
Mar 20, 11:01 PDT
Mar 20, 11:01 PDT
Update -
We're investigating an unintentional reduction in available capacity.
Mar 20, 10:19 PDT
Mar 20, 10:19 PDT
Investigating -
We are currently investigating.
Mar 20, 10:14 PDT
Mar 20, 10:14 PDT
Postmortem -
Read details
Mar 21, 13:30 PDT
Mar 21, 13:30 PDT
Resolved -
The incident has been identified and resolved.
Mar 20, 04:21 PDT
Mar 20, 04:21 PDT
Resolved -
This incident has been resolved.
Mar 20, 03:17 PDT
Mar 20, 03:17 PDT
Monitoring -
The issue has been identified and a fix has been deployed, we will continue to monitor to ensure the site recovers completely.
Mar 20, 02:42 PDT
Mar 20, 02:42 PDT
Investigating -
We are currently investigating this issue.
Mar 20, 02:18 PDT
Mar 20, 02:18 PDT
Mar 19, 2023
Postmortem -
Read details
Mar 21, 17:24 PDT
Mar 21, 17:24 PDT
Resolved -
This incident has been resolved.
Mar 19, 09:35 PDT
Mar 19, 09:35 PDT
Investigating -
We observed that some Labs requests are not completing.
Mar 18, 11:34 PDT
Mar 18, 11:34 PDT
Postmortem -
Read details
Mar 21, 17:24 PDT
Mar 21, 17:24 PDT
Resolved -
Many Labs requests are failing.
Mar 19, 08:00 PDT
Mar 19, 08:00 PDT
Mar 18, 2023
Postmortem -
Read details
Mar 21, 15:41 PDT
Mar 21, 15:41 PDT
Resolved -
This incident has been resolved.
Mar 18, 20:47 PDT
Mar 18, 20:47 PDT
Investigating -
We are investigating a major outage on API
Mar 18, 19:32 PDT
Mar 18, 19:32 PDT
Postmortem -
Read details
Mar 21, 17:21 PDT
Mar 21, 17:21 PDT
Resolved -
Successful requests and latency are back to per-incident levels.
Mar 18, 15:59 PDT
Mar 18, 15:59 PDT
Monitoring -
We've added additional capacity to Labs to help with demand.
Mar 18, 15:54 PDT
Mar 18, 15:54 PDT
Identified -
Due to high load relative to currently available capacity, users will likely see timeouts on requests. We are currently investigating ways to mitigate this.
Mar 18, 15:18 PDT
Mar 18, 15:18 PDT
Update -
We are continuing to investigate this issue.
Mar 18, 15:08 PDT
Mar 18, 15:08 PDT
Update -
We are still investigating this issue.
Mar 18, 15:05 PDT
Mar 18, 15:05 PDT
Update -
We are continuing to investigate this issue.
Mar 18, 14:22 PDT
Mar 18, 14:22 PDT
Investigating -
We are currently investigating this issue.
Mar 18, 11:33 PDT
Mar 18, 11:33 PDT
Mar 17, 2023
No incidents reported.
Mar 16, 2023
Resolved -
At 3:28pm PDT on Mar 16, 2023, a feature flag caused unexpected failures on a critical service. Despite a steady rollout from 1% -> 50% -> 100%, the failure was not identified until critical systems went offline. As a result, APIs across all of OpenAI’s products experienced 7 minutes of downtime before the cause was identified, reverted, and service was restored. We will be increasing the observability of such changes to ensure we catch these problems before they fully roll out, and make root causes clearer to reduce recovery time.
Mar 16, 15:30 PDT
Mar 16, 15:30 PDT
Mar 15, 2023
Postmortem -
Read details
Mar 16, 18:50 PDT
Mar 16, 18:50 PDT
Resolved -
This incident has been resolved.
Mar 15, 11:18 PDT
Mar 15, 11:18 PDT
Monitoring -
The fix has been deployed. We are no longer seeing elevated error rates.
Mar 15, 11:14 PDT
Mar 15, 11:14 PDT
Investigating -
We are currently investigating this issue.
Mar 15, 10:55 PDT
Mar 15, 10:55 PDT
Mar 14, 2023
No incidents reported.
Mar 13, 2023
No incidents reported.
Mar 12, 2023
No incidents reported.