All Systems Operational
API ? Operational
90 days ago
99.78 % uptime
Today
ChatGPT ? Operational
90 days ago
99.76 % uptime
Today
Labs ? Operational
90 days ago
99.97 % uptime
Today
Playground ? Operational
90 days ago
99.94 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
Oct 6, 2024

No incidents reported today.

Oct 5, 2024

No incidents reported.

Oct 4, 2024
Resolved - This incident has been resolved.
Oct 4, 06:22 PDT
Monitoring - A fix has been implemented and we are monitoring the results.
Oct 4, 06:12 PDT
Update - We are continuing to investigate this issue.
Oct 4, 06:03 PDT
Investigating - We're experiencing an elevated level of API errors for calls with vector stores
Oct 4, 05:59 PDT
Oct 3, 2024

No incidents reported.

Oct 2, 2024
Resolved - This incident was resolved as of 6 pm PDT on 10/1/2024. Customers should no longer be seeing erroneous usage data or unexpectedly be hitting usage limits.
Oct 2, 09:20 PDT
Monitoring - A fix has been implemented and we are monitoring the results.
Oct 1, 09:48 PDT
Update - We are continuing to work on a fix for this issue.
Oct 1, 09:16 PDT
Identified - The issue has been identified and currently a fix is being implemented.
Oct 1, 08:50 PDT
Oct 1, 2024
Sep 30, 2024

No incidents reported.

Sep 29, 2024

No incidents reported.

Sep 28, 2024

No incidents reported.

Sep 27, 2024

No incidents reported.

Sep 26, 2024
Resolved - Starting on Sep 16th at 9:33 AM PDT, some users experienced increased errors when accessing the Workspace Analytics tab for ChatGPT. As of Sep 25th at 10:06 PM PDT, the issue has been fully resolved, and service has been restored for all users. Our team will continue to monitor the system to ensure ongoing stability.
Sep 26, 11:18 PDT
Update - Service has been restored for most users, but a small group of accounts may still be experiencing issues. Our team is actively working on a fix to ensure full resolution.
Sep 24, 09:15 PDT
Update - We're actively investigating the issue. We’re working to ensure full service restoration and will continue to monitor closely.
Sep 20, 17:10 PDT
Update - We’ve made some progress, and you may notice intermittent recovery. However, pages might still not load consistently as the issue is being resolved. We’re actively working to restore full functionality.
Sep 19, 10:50 PDT
Update - We identified some issues and are continuing to work diligently to resolve the issue for the remaining users.
Sep 18, 12:46 PDT
Update - We have restored data for a portion of affected users and are continuing to work diligently to resolve the issue for the remaining users.
Sep 17, 13:23 PDT
Monitoring - The Workspace Analytics tab should now be functioning as normal for ChatGPT Enterprise users. We're monitoring the situation.
Sep 17, 04:24 PDT
Update - A fix has been implemented and data processing is currently underway, and all affected data should be fully available within the next 10 hours.
Sep 16, 14:11 PDT
Identified - The Workspace Analytics tab for ChatGPT Enterprise is currently not returning any data. We have identified the root cause and we're actively working on a fix.
Sep 16, 09:33 PDT
Sep 25, 2024

No incidents reported.

Sep 24, 2024
Resolved - We experienced an elevated level of API errors for calls with vector stores and files
Sep 24, 08:00 PDT
Sep 23, 2024
Resolved - This incident has been resolved.
Sep 23, 22:04 PDT
Monitoring - A fix has been fully deployed and fine-tuned snapshots can be sampled from normally again. Impacted fine-tunes were those created after 3:48pm PT on 9/23.
Sep 23, 22:04 PDT
Identified - A fix is being deployed, 404 errors should subside before 9:30pm PT.
Sep 23, 21:19 PDT
Update - Issue has been identified and reproduced internally, we are preparing a fix.
Sep 23, 20:50 PDT
Update - We are continuing to investigate this issue. It appears to impact some fine-tuned models created after 4:10pm PT today (9/23)
Sep 23, 20:39 PDT
Investigating - We are investigating reports that sampling requests to fine-tuned models are returning 404 due to lack of sampling permissions.
Sep 23, 20:08 PDT
Sep 22, 2024

No incidents reported.