All Systems Operational
API ? Operational
90 days ago
99.94 % uptime
Today
ChatGPT ? Operational
90 days ago
99.42 % uptime
Today
Labs ? Operational
90 days ago
100.0 % uptime
Today
Playground ? Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
Jun 14, 2024

No incidents reported today.

Jun 13, 2024
Resolved - gpt-3.5-turbo experienced an elevated error rate from 9:52am PT to 12:25pm PT. This is now resolved.
Jun 13, 16:05 PDT
Identified - We have identified elevated error rates impacting gpt-3.5-turbo.
Jun 13, 11:20 PDT
Jun 12, 2024

No incidents reported.

Jun 11, 2024

No incidents reported.

Jun 10, 2024
Resolved - This incident has been resolved.
Jun 10, 18:45 PDT
Investigating - We are currently investigating this issue.
Jun 7, 08:58 PDT
Jun 9, 2024

No incidents reported.

Jun 8, 2024
Resolved - ChatGPT Vision experienced an elevated error rate from 14:50 CET to 16:08 CET. This is now resolved.
Jun 8, 05:50 PDT
Jun 7, 2024
Resolved - This incident has been resolved.
Jun 7, 07:48 PDT
Update - We are continuing to monitor for any further issues.
Jun 7, 07:23 PDT
Monitoring - A fix has been implemented and we are monitoring the results.
Jun 7, 07:23 PDT
Investigating - We are currently investigating this issue.
Jun 7, 06:01 PDT
Jun 6, 2024

No incidents reported.

Jun 5, 2024

No incidents reported.

Jun 4, 2024
Postmortem - Read details
Jun 11, 12:57 PDT
Resolved - We experienced a major outage impacting all users on all plans of ChatGPT. The impact included all ChatGPT related services. The impact did not include platform.openai.com or the API. This incident started June 4th at 2:15p GMT and was resolved June 4th at 5:01p GMT.

UPDATE (5:59p GMT)
A 'hard refresh' may be necessary for users of ChatGPT on web at chatgpt.com. This should not be necessary for anyone using ChatGPT on the Mac app or our mobile (iOS/Android) apps. See below for how to perform a 'hard refresh' by browser.

Mac:
Chrome and/or Firefox = Press Cmd + Shift + R
Safari = Press Cmd + Option + R

PC:
Chrome, Firefox, Microsoft Edge = Press Ctrl + F5

Mobile devices:
To hard refresh in your browser on a mobile device you will need to manually clear the cache before reloading the page.

Jun 4, 10:17 PDT
Investigating - We are currently investigating this issue.
Jun 4, 07:33 PDT
Resolved - This incident has been resolved.
Jun 4, 04:45 PDT
Monitoring - A fix has been implemented and we are monitoring the results.
Jun 4, 04:19 PDT
Update - We are continuing to work on a fix for this issue.
Jun 4, 02:00 PDT
Identified - Identified the issue and mitigating.
Jun 4, 01:32 PDT
Investigating - We are currently investigating this issue.
Jun 4, 00:21 PDT
Jun 3, 2024
Resolved - Engineers have resolved the issue.
Jun 3, 15:38 PDT
Monitoring - Engineers have identified and reverted the user impacting update on new conversations that include images. Conversations with images should be working as expected. Engineers are monitoring the situation.
Jun 3, 15:13 PDT
Investigating - Users using ChatGPT on mobile are experiencing issues with generating new conversations that include images. Engineers are investigating the issue.
Jun 3, 14:30 PDT
Resolved - This incident has been resolved.
Jun 3, 07:42 PDT
Monitoring - A fix has been implemented and we are monitoring the results.
Jun 3, 07:33 PDT
Investigating - We are currently investigating this issue.
Jun 3, 06:24 PDT
Jun 2, 2024

No incidents reported.

Jun 1, 2024

No incidents reported.

May 31, 2024
Resolved - This incident has been resolved.
May 31, 18:05 PDT
Monitoring - A fix has been implemented and we are monitoring the results.
May 31, 17:11 PDT
Identified - Batch API requests that include a float parameter are failing with an Error 400 Bad Request. Engineers have identified the issue and are working on a resolution.
May 30, 22:00 PDT
Resolved - Between 11:36am and 1:06pm PDT, some users navigating to chatgpt.com couldn't access the application. Engineers have fully resolved a bad deploy causing this regression. Users should be able to access chatgpt.com as expected.
May 31, 10:30 PDT