Increased error rates for Deep Research in ChatGPT

Resolved·Degraded performance

The issue is now resolved.

Tue, Apr 29, 2025, 12:01 AM

(1 day ago)

Affected components

Apr 28, 2025, 07:02 PM

Apr 29, 2025, 12:01 AM

Updates

Resolved

The issue is now resolved.

Tue, Apr 29, 2025, 12:01 AM

Monitoring

We have resolved the issue for paid users, and are currently monitoring the issue and working to restore access to free users

Mon, Apr 28, 2025, 10:37 PM(1 hour earlier)

Identified

The issue has been identified and we are working on recovering access.

Mon, Apr 28, 2025, 08:13 PM(2 hours earlier)

Investigating

We are investigating the issue for the listed services.

Mon, Apr 28, 2025, 07:02 PM(1 hour earlier)

Availability metrics are reported at an aggregate level across all tiers, models and error types. Individual customer availability may vary depending on their subscription tier as well as the specific model and API features in use.