High error rates in gpt-4.1-mini API and ChatGPT Search

Resolved·Partial outage

We’ve published a write-up of this incidentRead the write-up

Read it here

Affected components

Jul 9, 2025, 09:06 PM

09:46 PM

Updates

Write-up published

Read it here

Resolved

All impacted services have now fully recovered.

Wed, Jul 9, 2025, 10:46 PM

Monitoring

We have applied the mitigation and are monitoring the recovery.

Wed, Jul 9, 2025, 09:53 PM(53 minutes earlier)

Identified

We have identified that users are experiencing elevated errors for the impacted services.

4.1-mini API
ChatGPT-Search

We are working on implementing a mitigation.

Wed, Jul 9, 2025, 09:30 PM(22 minutes earlier)

Availability metrics are reported at an aggregate level across all tiers, models and error types. Individual customer availability may vary depending on their subscription tier as well as the specific model and API features in use.