OpenAI

Elevated Error Rates on ChatGPT Record mode, Sora, and Codex
Resolved·Degraded performance

All impacted services have now fully recovered.

Wed, Jul 16, 2025, 02:49 AM
(10 hours ago)
·
Affected components
Updates

Resolved

All impacted services have now fully recovered.

Wed, Jul 16, 2025, 02:49 AM

Monitoring

We have applied the mitigation and are monitoring the recovery.

Wed, Jul 16, 2025, 02:42 AM

Identified

We have identified that users are experiencing elevated errors for the impacted services.

We are working on implementing a mitigation.

Wed, Jul 16, 2025, 01:36 AM(1 hour earlier)
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Availability metrics are reported at an aggregate level across all tiers, models and error types. Individual customer availability may vary depending on their subscription tier as well as the specific model and API features in use.