OpenAI

API down for EU Data Residency API customers
Resolved·Full outage

The issue has been resolved.

Wed, Jul 16, 2025, 11:49 PM
(21 hours ago)
·
Affected components
Updates

Resolved

The issue has been resolved.

Wed, Jul 16, 2025, 11:49 PM

Monitoring

EU Data Residency customers experienced an API outage beginning at 4:17 PM PT. Recovery started at approximately 4:24 PM.

We are actively monitoring performance.

Wed, Jul 16, 2025, 11:24 PM(25 minutes earlier)
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Availability metrics are reported at an aggregate level across all tiers, models and error types. Individual customer availability may vary depending on their subscription tier as well as the specific model and API features in use.