gpt-4.1 High Error Rate And Latency

Resolved·Degraded performance

The services have fully recovered.

Thu, Jul 17, 2025, 02:28 PM

(7 hours ago)

Affected components

09:06 AM

02:28 PM

Updates

Resolved

The services have fully recovered.

Thu, Jul 17, 2025, 02:28 PM

Monitoring

The services have recovered and we are monitoring the API performance.

Thu, Jul 17, 2025, 10:39 AM(3 hours earlier)

Monitoring

We have applied the mitigation and are monitoring the recovery.

Thu, Jul 17, 2025, 09:32 AM(1 hour earlier)

Identified

We have identified that users are experiencing elevated latency and error rates for the impacted services.

We are working on implementing a mitigation.

Thu, Jul 17, 2025, 09:06 AM(26 minutes earlier)

Availability metrics are reported at an aggregate level across all tiers, models and error types. Individual customer availability may vary depending on their subscription tier as well as the specific model and API features in use.