Elevated errors on ChatGPT

Resolved·Degraded performance

All impacted services have now fully recovered. The detailed Root Cause Analysis (RCA) will be published in the next 5 business days.

Fri, Jul 18, 2025, 02:57 AM

(2 hours ago)

Affected components

Jul 17, 2025, 10:37 PM

Jul 18, 2025, 02:52 AM

Updates

Resolved

All impacted services have now fully recovered. The detailed Root Cause Analysis (RCA) will be published in the next 5 business days.

Fri, Jul 18, 2025, 02:57 AM

Monitoring

We have applied the mitigation and are monitoring the recovery.

Fri, Jul 18, 2025, 02:52 AM

Identified

We have identified that users are experiencing elevated errors for the impacted services.

We are working on implementing a mitigation.

Fri, Jul 18, 2025, 02:42 AM

Investigating

We have identified that users are experiencing elevated errors for the impacted services.

We are working on implementing a mitigation.

Fri, Jul 18, 2025, 01:54 AM(48 minutes earlier)

Investigating

We continue investigating the issue for the listed services.

Thu, Jul 17, 2025, 11:51 PM(2 hours earlier)

Investigating

We are continuing to investigate the issue for the listed services.

Thu, Jul 17, 2025, 11:08 PM(42 minutes earlier)

Investigating

We are investigating the issue for the listed services.

Thu, Jul 17, 2025, 10:37 PM(31 minutes earlier)

Availability metrics are reported at an aggregate level across all tiers, models and error types. Individual customer availability may vary depending on their subscription tier as well as the specific model and API features in use.