OpenAI

Issue with ChatGPT subscriptions
Resolved

All impacted services have now fully recovered.

Thu, Jul 24, 2025, 06:13 PM
(1 day ago)
·
Affected components

No components marked as affected

Updates

Resolved

All impacted services have now fully recovered.

Thu, Jul 24, 2025, 06:13 PM

Identified

We are still implementing the mitigation.

Thu, Jul 24, 2025, 03:36 PM(2 hours earlier)

Identified

We are still implementing the mitigation.

Thu, Jul 24, 2025, 12:09 PM(3 hours earlier)

Investigating

We are investigating reports that ChatGPT users with subscriptions are not able to cancel them.

Thu, Jul 24, 2025, 11:06 AM(1 hour earlier)
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Availability metrics are reported at an aggregate level across all tiers, models and error types. Individual customer availability may vary depending on their subscription tier as well as the specific model and API features in use.