OpenAI

Elevated error rates for ChatGPT Search for free users
Resolved·Degraded performance

All impacted services have now fully recovered.

Mon, Jul 28, 2025, 02:21 PM
(1 day ago)
·
Affected components
Updates

Resolved

All impacted services have now fully recovered.

Mon, Jul 28, 2025, 02:21 PM

Monitoring

We have applied the mitigation and are monitoring the recovery.

Mon, Jul 28, 2025, 02:15 PM

Identified

We have identified that users are experiencing elevated errors for the impacted services. This issue is primarily affecting free ChatGPT users.

We are working on implementing a mitigation.

Mon, Jul 28, 2025, 01:56 PM(18 minutes earlier)
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Availability metrics are reported at an aggregate level across all tiers, models and error types. Individual customer availability may vary depending on their subscription tier as well as the specific model and API features in use.