OpenAI

ChatGPT Conversations History missing on the Web in the sidebar for some users
Resolved·Degraded performance

All impacted services have now fully recovered. The detailed Root Cause Analysis (RCA) will be published in the next 5 business days.

Wed, Jul 30, 2025, 08:46 PM
(1 day ago)
·
Affected components
Updates

Resolved

All impacted services have now fully recovered. The detailed Root Cause Analysis (RCA) will be published in the next 5 business days.

Wed, Jul 30, 2025, 08:46 PM

Monitoring

We have applied the mitigation and are monitoring the recovery.

Wed, Jul 30, 2025, 07:24 PM(1 hour earlier)

Investigating

We are investigating the issue for the listed services.

Wed, Jul 30, 2025, 06:52 PM(32 minutes earlier)

Identified

We are still implementing the mitigation.

Wed, Jul 30, 2025, 05:45 PM(1 hour earlier)

Identified

We are still implementing the mitigation.

Wed, Jul 30, 2025, 04:51 PM(53 minutes earlier)

Investigating

We are investigating the issue for the listed services.

Wed, Jul 30, 2025, 04:13 PM(37 minutes earlier)
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Availability metrics are reported at an aggregate level across all tiers, models and error types. Individual customer availability may vary depending on their subscription tier as well as the specific model and API features in use.