OpenAI

Elevated errors on ChatGPT conversations
Resolved·Degraded performance

All impacted services have now fully recovered. The detailed Root Cause Analysis (RCA) will be published in the next 5 business days.

Wed, Aug 6, 2025, 11:39 PM
(22 hours ago)
·
Affected components
Updates

Resolved

All impacted services have now fully recovered. The detailed Root Cause Analysis (RCA) will be published in the next 5 business days.

Wed, Aug 6, 2025, 11:39 PM

Monitoring

We have applied the mitigation and are monitoring the recovery.

Wed, Aug 6, 2025, 11:06 PM(33 minutes earlier)

Monitoring

We have applied the mitigation and are monitoring the recovery.

Wed, Aug 6, 2025, 09:59 PM(1 hour earlier)

Identified

We are investigating the issue for the listed services, and are applying mitigation steps

Wed, Aug 6, 2025, 09:38 PM(21 minutes earlier)

Identified

We are still implementing the mitigation.

Wed, Aug 6, 2025, 09:32 PM

Identified

We have identified continued instances of elevated error rates for ChatGPT conversations for Free and Paid users. We are still implementing the mitigation.

Wed, Aug 6, 2025, 08:36 PM(55 minutes earlier)

Identified

We have identified an increase in error rates for ChatGPT conversations between 19:46 and 20:03 UTC. We have applied a mitigation and are monitoring recovery.

Wed, Aug 6, 2025, 08:11 PM(25 minutes earlier)

Monitoring

We have applied the mitigation and are monitoring the recovery.

Wed, Aug 6, 2025, 07:18 PM(52 minutes earlier)

Identified

A fix has been implemented and systems are now in the process of recovering

Wed, Aug 6, 2025, 07:09 PM

Investigating

We have identified that paid users are experiencing elevated errors for the impacted services. We are working on implementing a mitigation.

Wed, Aug 6, 2025, 07:01 PM
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