ChatGPT elevated error rate

Resolved·Degraded performance

All impacted services have now fully recovered.

Wed, Aug 20, 2025, 07:58 AM

(5 hours ago)

Affected components

06:55 AM

07:58 AM

Updates

Resolved

All impacted services have now fully recovered.

Wed, Aug 20, 2025, 07:58 AM

Monitoring

We have applied the mitigation and are monitoring the recovery.

Wed, Aug 20, 2025, 07:39 AM(18 minutes earlier)

Identified

We have identified that users are experiencing elevated errors again for the impacted services. We are working on implementing another mitigation.

Wed, Aug 20, 2025, 07:34 AM

Monitoring

We have applied the mitigation and are monitoring the recovery.

Wed, Aug 20, 2025, 07:09 AM(25 minutes earlier)

Identified

We have identified that users are experiencing elevated errors for the impacted services.

We are working on implementing a mitigation.

Wed, Aug 20, 2025, 06:55 AM(13 minutes earlier)

Availability metrics are reported at an aggregate level across all tiers, models and error types. Individual customer availability may vary depending on their subscription tier as well as the specific model and API features in use.