OpenAI

Failed To Load Subscription Issue
Resolved·Partial outage

The issue is now fully resolved.

Wed, Aug 20, 2025, 03:09 PM
(17 minutes ago)
·
Affected components
Updates

Resolved

The issue is now fully resolved.

Wed, Aug 20, 2025, 03:09 PM

Monitoring

The issue has been mitigated.

Wed, Aug 20, 2025, 11:37 AM(3 hours earlier)

Identified

We have identified that users are experiencing elevated errors for the impacted services.

We are working on implementing a mitigation.

Wed, Aug 20, 2025, 10:01 AM(1 hour earlier)
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Availability metrics are reported at an aggregate level across all tiers, models and error types. Individual customer availability may vary depending on their subscription tier as well as the specific model and API features in use.