OpenAI

ChatGPT Conversation Errors
Resolved·Degraded performance

All impacted services have now fully recovered.

Wed, Aug 20, 2025, 06:30 PM
(3 weeks ago)
·
Affected components
Updates

Resolved

All impacted services have now fully recovered.

Wed, Aug 20, 2025, 06:30 PM

Monitoring

We have applied the mitigation and are monitoring the recovery.

Wed, Aug 20, 2025, 05:39 PM(50 minutes earlier)

Investigating

We are investigating the issue for the listed services.

Wed, Aug 20, 2025, 04:41 PM(58 minutes earlier)

Identified

Degraded performance observed for some Conversations.

Wed, Aug 20, 2025, 03:16 PM(1 hour earlier)

Identified

We have identified that users are experiencing elevated errors for the impacted services.

We are working on implementing a mitigation.

Wed, Aug 20, 2025, 03:11 PM
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Availability metrics are reported at an aggregate level across all tiers, models and error types. Individual customer availability may vary depending on their subscription tier as well as the specific model and API features in use.