OpenAI

Sora experiencing elevated error rates and increased latency
Resolved·Partial outage

All impacted services have now fully recovered.

Wed, Aug 20, 2025, 07:00 PM
(1 hour ago)
·
Affected components
Updates

Resolved

All impacted services have now fully recovered.

Wed, Aug 20, 2025, 07:00 PM

Monitoring

We have applied the mitigation and are monitoring the recovery.

Wed, Aug 20, 2025, 06:50 PM

Identified

We have identified that users are experiencing elevated errors and increased latency for the impacted services. We are working on implementing a mitigation.

Wed, Aug 20, 2025, 06:19 PM(31 minutes earlier)
Powered by

Availability metrics are reported at an aggregate level across all tiers, models and error types. Individual customer availability may vary depending on their subscription tier as well as the specific model and API features in use.