OpenAI

Increased latency on realtime, chat completions and text embedding APIs
Resolved·Degraded performance

All impacted services have now fully recovered.

Thu, Aug 21, 2025, 11:06 PM
(1 month ago)
·
Affected components
Updates

Resolved

All impacted services have now fully recovered.

Thu, Aug 21, 2025, 11:06 PM

Investigating

We are seeing recovery on the chat-completions and text-embedding APIs, and are still investigating latency on the realtime API.

Thu, Aug 21, 2025, 08:16 PM(2 hours earlier)

Investigating

We have identified that users are experiencing elevated latency for the impacted services.

We are working on implementing a mitigation.

Thu, Aug 21, 2025, 07:15 PM(1 hour earlier)
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Availability metrics are reported at an aggregate level across all tiers, models and error types. Individual customer availability may vary depending on their subscription tier as well as the specific model and API features in use.