Increased login and signup errors

Resolved·Degraded performance

All impacted services have now fully recovered. Users should no longer experience issues with logins or signups.

Thu, Aug 28, 2025, 03:25 PM

(1 hour ago)

Affected components

02:14 PM

03:25 PM

Updates

Resolved

All impacted services have now fully recovered. Users should no longer experience issues with logins or signups.

Thu, Aug 28, 2025, 03:25 PM

Monitoring

We have applied the mitigation and are monitoring the recovery.

Thu, Aug 28, 2025, 03:02 PM(22 minutes earlier)

Identified

We have identified that users are experiencing login issues for the ChatGPT and Platform. We are working on implementing a mitigation.

Thu, Aug 28, 2025, 02:56 PM

Investigating

We are still investigating the issue for the listed services.

Thu, Aug 28, 2025, 02:50 PM

Investigating

We have identified that users are experiencing login issues and signup errors impacting both ChatGPT and Platform.

We are working on implementing a mitigation.

Thu, Aug 28, 2025, 02:14 PM(35 minutes earlier)

Availability metrics are reported at an aggregate level across all tiers, models and error types. Individual customer availability may vary depending on their subscription tier as well as the specific model and API features in use.