File Search not working across Responses and Assistance API

Resolved

All impacted services have now fully recovered.

Wed, Sep 10, 2025, 08:25 PM

(4 hours ago)

Affected components

No components marked as affected

Updates

Resolved

All impacted services have now fully recovered.

Wed, Sep 10, 2025, 08:25 PM

Identified

We are currently investigating an issue with file_search is not working across Response and Assistant API. We are working on implementing a mitigation.

Wed, Sep 10, 2025, 05:06 PM(3 hours earlier)

Availability metrics are reported at an aggregate level across all tiers, models and error types. Individual customer availability may vary depending on their subscription tier as well as the specific model and API features in use.