OpenAI

Impact in retrieval quality on file_search
Monitoring·Degraded performance

Retrieval quality may be impacted for files added between 2:17am - 11pm PT on Sep 10. We will mitigate this issue soon. In the meantime, the workaround is to remove and re-add the files to your vector stores. Outside of those files, file_search in the API should be mitigated.

Thu, Sep 11, 2025, 07:45 AM
(4 hours ago)
·
Affected components
Updates

Monitoring

Retrieval quality may be impacted for files added between 2:17am - 11pm PT on Sep 10. We will mitigate this issue soon. In the meantime, the workaround is to remove and re-add the files to your vector stores. Outside of those files, file_search in the API should be mitigated.

Thu, Sep 11, 2025, 07:45 AM

Investigating

We are investigating the issue for the listed services.

Thu, Sep 11, 2025, 01:13 AM(6 hours earlier)

Identified

We have identified that file_search users on Assistants API, Responses API and Retrieval API might see an impact in retrieval quality. We are working on implementing a mitigation.

Wed, Sep 10, 2025, 09:17 AM(15 hours earlier)
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