OpenAI

Responses API Background Mode Failures
Resolved·Degraded performance

All impacted services have now fully recovered.

Fri, Oct 31, 2025, 05:56 PM
(6 hours ago)
·
Affected components
Updates

Resolved

All impacted services have now fully recovered.

Fri, Oct 31, 2025, 05:56 PM

Monitoring

The traffic has stabilised and the incident is mitigated. We keep monitoring.

Fri, Oct 31, 2025, 02:09 PM(3 hours earlier)

Identified

We have identified the source of the problem and are applying a fix.

Fri, Oct 31, 2025, 01:48 PM(21 minutes earlier)

Identified

We have identified that users are experiencing elevated latency and timeouts for requests to Responses API running in background mode ('background: true').

Fri, Oct 31, 2025, 01:05 PM(42 minutes earlier)
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Availability metrics are reported at an aggregate level across all tiers, models and error types. Individual customer availability may vary depending on their subscription tier as well as the specific model and API features in use.