OpenAI

Error rates on the Platform Billing page
Resolved

Users encountered “Failed to load subscription or selected organization” when accessing the Platform Billing page.

Tue, Nov 4, 2025, 07:53 PM
(5 hours ago)
·
Affected components

No components marked as affected

Updates

Resolved

Users encountered “Failed to load subscription or selected organization” when accessing the Platform Billing page.

Tue, Nov 4, 2025, 07:53 PM
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Availability metrics are reported at an aggregate level across all tiers, models and error types. Individual customer availability may vary depending on their subscription tier as well as the specific model and API features in use.