OpenAI

Elevated error rates for Sora API
Resolved·Degraded performance

All impacted services have now fully recovered.

Sat, Nov 8, 2025, 01:11 AM
(1 hour ago)
·
Affected components
Updates

Resolved

All impacted services have now fully recovered.

Sat, Nov 8, 2025, 01:11 AM

Monitoring

We have applied the mitigation and are monitoring the recovery.

Sat, Nov 8, 2025, 12:20 AM(51 minutes earlier)

Investigating

We are continuing to investigate the issue for the listed services.

Fri, Nov 7, 2025, 11:55 PM(24 minutes earlier)

Identified

We have identified that users are experiencing elevated errors for the Sora API We are working on implementing a mitigation.

Fri, Nov 7, 2025, 09:19 PM(2 hours earlier)
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Availability metrics are reported at an aggregate level across all tiers, models and error types. Individual customer availability may vary depending on their subscription tier as well as the specific model and API features in use.