OpenAI

ChatGPT File Uploads Failing
Resolved·Partial outage

All impacted services have now fully recovered.

Sat, Nov 15, 2025, 01:55 AM
(3 weeks ago)
·
Affected components
Updates

Resolved

All impacted services have now fully recovered.

Sat, Nov 15, 2025, 01:55 AM

Monitoring

We have applied the mitigation and are monitoring the recovery.

Sat, Nov 15, 2025, 01:40 AM(15 minutes earlier)

Monitoring

We have applied the mitigation and are monitoring the recovery.

Sat, Nov 15, 2025, 01:39 AM

Identified

The fix is confirmed to work and will be rolling out shortly.

Fri, Nov 14, 2025, 11:46 PM(1 hour earlier)

Monitoring

File uploads to ChatGPT should be working again. We are monitoring for sustained success.

Fri, Nov 14, 2025, 11:33 PM(12 minutes earlier)

Identified

We are still working to deploy our solution. File uploads in ChatGPT continue to fail for some users.

Fri, Nov 14, 2025, 10:40 PM(53 minutes earlier)

Identified

We believe we have identified the cause and are actively working on a solution

Fri, Nov 14, 2025, 09:27 PM(1 hour earlier)

Investigating

File uploads to ChatGPT conversations are failing for some users, giving an error message indicating the file has expired.

Fri, Nov 14, 2025, 08:53 PM(33 minutes earlier)
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