ImageGen issues for some ChatGPT Workspaces with Non-US Data Residency

Resolved·Degraded performance

Issue has been resolved - ChatGPT Workspaces with Non-US Data Residency should no longer be experiencing issues with ImageGen.

Tue, Nov 25, 2025, 10:37 PM

(1 month ago)

Affected components

Nov 25, 2025, 07:41 PM

10:37 PM

Updates

Resolved

Issue has been resolved - ChatGPT Workspaces with Non-US Data Residency should no longer be experiencing issues with ImageGen.

Tue, Nov 25, 2025, 10:37 PM

Monitoring

Mitigation was implemented for ChatGPT Workspaces with Non-US Data Residency - they should no longer be experiencing issues with ImageGen. We are monitoring this issue.

Tue, Nov 25, 2025, 10:19 PM(18 minutes earlier)

Identified

Some ChatGPT Workspaces with Non-US Data Residency may be experiencing issues with ImageGen. We have identified the issue and are continuing to work on a resolution.

Tue, Nov 25, 2025, 09:24 PM(54 minutes earlier)

Identified

Some ChatGPT Workspaces with Non-US Data Residency may be experiencing issues with ImageGen. We have identified the issue and are working on a resolution.

Tue, Nov 25, 2025, 08:47 PM(36 minutes earlier)

Investigating

Some ChatGPT Workspaces with Non-US Data Residency may be experiencing issues with ImageGen. The investigation is still ongoing for this issue.

Tue, Nov 25, 2025, 08:15 PM(32 minutes earlier)

Investigating

Some ChatGPT Workspaces with Non-US Data Residency may be experiencing issues with ImageGen. We are currently investigating this issue.

Tue, Nov 25, 2025, 07:41 PM(34 minutes earlier)

Availability metrics are reported at an aggregate level across all tiers, models and error types. Individual customer availability may vary depending on their subscription tier as well as the specific model and API features in use.