OpenAI

Unable to Login on Sora Web
Resolved·Full outage

All impacted services have now fully recovered. Please try logging in again.

Thu, Dec 18, 2025, 10:34 PM
(4 hours ago)
·
Affected components
Updates

Resolved

All impacted services have now fully recovered. Please try logging in again.

Thu, Dec 18, 2025, 10:34 PM

Identified

We have identified that users are experiencing issues when trying to login to Sora Web We are working on implementing a mitigation.

Thu, Dec 18, 2025, 10:03 PM(31 minutes earlier)
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Availability metrics are reported at an aggregate level across all tiers, models and error types. Individual customer availability may vary depending on their subscription tier as well as the specific model and API features in use.