Degraded latency and increased error rates for Sora API

Resolved·Degraded performance

All impacted services have now fully recovered.

Fri, Dec 19, 2025, 01:25 AM

(1 day ago)

Affected components

Dec 19, 2025, 12:15 AM

12:45 AM

Updates

Resolved

All impacted services have now fully recovered.

Fri, Dec 19, 2025, 01:25 AM

Monitoring

We have applied the mitigation and are monitoring the recovery.

Fri, Dec 19, 2025, 01:19 AM

Availability metrics are reported at an aggregate level across all tiers, models and error types. Individual customer availability may vary depending on their subscription tier as well as the specific model and API features in use.