OpenAI

Shopping Research Feature Down
Resolved·Full outage

All impacted services have now fully recovered.

Mon, Feb 16, 2026, 09:12 PM
(1 hour ago)
·
Affected components
Updates

Resolved

All impacted services have now fully recovered.

Mon, Feb 16, 2026, 09:12 PM

Monitoring

We have applied the mitigation and are monitoring the recovery.

Mon, Feb 16, 2026, 08:55 PM(16 minutes earlier)

Identified

We have identified that users are unable to use the shopping research feature.

We are working on implementing a mitigation.

Mon, Feb 16, 2026, 08:48 PM
Powered by

Availability metrics are reported at an aggregate level across all tiers, models and error types. Individual customer availability may vary depending on their subscription tier as well as the specific model and API features in use.