Elevated error rates and latency for Moderation API

Availability metrics are reported at an aggregate level across all tiers, models and error types. Individual customer availability may vary depending on their subscription tier as well as the specific model and API features in use.

Resolved·Degraded performance

Error rates and latency for the Moderation API have returned to normal levels after mitigation.

Thu, Apr 23, 2026, 05:57 PM

(1 hour ago)

Affected components

04:44 PM

05:57 PM

Updates

Resolved

Error rates and latency for the Moderation API have returned to normal levels after mitigation.

Thu, Apr 23, 2026, 05:57 PM

Monitoring

We applied mitigation by adding capacity, and error rates and latency are improving. Some API requests may continue to return errors or time out while recovery continues. We are monitoring to confirm the issue is fully resolved.

Thu, Apr 23, 2026, 05:41 PM(15 minutes earlier)

Investigating

We are investigating elevated error rates and latency affecting the Moderation API.

Thu, Apr 23, 2026, 04:44 PM(57 minutes earlier)