Subscription checkout failing

Availability metrics are reported at an aggregate level across all tiers, models and error types. Individual customer availability may vary depending on their subscription tier as well as the specific model and API features in use.

Resolved·Degraded performance

Resolved - Some users were unable to complete subscriptions on web and mobile. Affected users may have experienced the Subscribe button becoming unresponsive or encountered the error message submit_error_source:email during checkout.

Thu, May 28, 2026, 05:27 AM

(5 hours ago)

Affected components

05:27 AM

08:14 AM

Updates

Resolved

Thu, May 28, 2026, 05:27 AM