OpenAI website and Help Center content may be unavailable

Availability metrics are reported at an aggregate level across all tiers, models and error types. Individual customer availability may vary depending on their subscription tier as well as the specific model and API features in use.

Resolved

All impacted services have now fully recovered.

Fri, Jul 10, 2026, 11:07 PM

(13 minutes ago)

Affected components

No components marked as affected

Updates

Resolved

All impacted services have now fully recovered.

Fri, Jul 10, 2026, 11:07 PM

Identified

Some OpenAI website content pages, including Help Center articles, are currently unavailable. Help Center search functionality is also unavailable, and the chatbot experience may be degraded. We are investigating the issue.

Fri, Jul 10, 2026, 10:38 PM(29 minutes earlier)

Investigating

Fri, Jul 10, 2026, 09:13 PM(1 hour earlier)