Issues with logins and signups

Availability metrics are reported at an aggregate level across all tiers, models and error types. Individual customer availability may vary depending on their subscription tier as well as the specific model and API features in use.

Resolved·Partial outage

All affected API Platform functionality has now fully recovered.

Tue, Jul 21, 2026, 07:00 PM

(4 hours ago)

Affected components

06:36 PM

06:56 PM

Updates

Resolved

All affected API Platform functionality has now fully recovered.

Tue, Jul 21, 2026, 07:00 PM

Monitoring

The affected API Platform functionality has recovered, including login, account creation, organization management, and dashboard access. We are monitoring the recovery.

Tue, Jul 21, 2026, 06:56 PM

Identified

We are seeing recovery for API Platform login functionality. Account creation, organization management, and dashboard access remain affected. We are continuing to investigate.

Tue, Jul 21, 2026, 06:41 PM(15 minutes earlier)

Investigating

We are investigating issues affecting logins and account creation for ChatGPT and the API Platform. Users who are already signed in may still be able to use ChatGPT.

Tue, Jul 21, 2026, 06:36 PM