1% of ChatGPT Work (mobile/web) turns are failing for existing threads

Availability metrics are reported at an aggregate level across all tiers, models and error types. Individual customer availability may vary depending on their subscription tier as well as the specific model and API features in use.

Investigating·Degraded performance

We are investigating the issue for the listed services.

Fri, Sep 11, 2026, 05:17 PM

(48 minutes ago)

Affected components

04:22 PM

Now

Updates

Investigating

We are investigating the issue for the listed services.

Fri, Sep 11, 2026, 05:17 PM

Identified

We have identified that users are experiencing elevated errors for the impacted services.

We are working on implementing a mitigation.

Fri, Sep 11, 2026, 05:16 PM

Investigating

We have identified that users are experiencing elevated errors for the impacted services.

We are working on implementing a mitigation.

Fri, Sep 11, 2026, 04:22 PM(54 minutes earlier)