Degraded Performance affecting Agents API

Availability metrics are reported at an aggregate level across all tiers, models and error types. Individual customer availability may vary depending on their subscription tier as well as the specific model and API features in use.

Resolved

The issue affecting the Agents API has been resolved. Managed sessions are now processing turns normally.

Mon, Sep 14, 2026, 11:39 PM

(23 minutes ago)

Affected components

No components marked as affected

Updates

Resolved

The issue affecting the Agents API has been resolved. Managed sessions are now processing turns normally.

Mon, Sep 14, 2026, 11:39 PM

Monitoring

We have applied mitigations and are seeing recovery, but the service has not fully recovered. We are continuing to monitor recovery.

Mon, Sep 14, 2026, 11:28 PM(10 minutes earlier)

Monitoring

Since 1:30 PM Pacific Time on September 14, customers using the Agents API have experienced delays or been unable to start turns in managed sessions.

Mon, Sep 14, 2026, 08:30 PM(2 hours earlier)