File upload errors in ChatGPT

Resolved·Degraded performance

All affected services are operating normally again. We’re sorry for the disruption, and we appreciate your patience.

Tue, Nov 3, 2026, 12:39 AM

(1 hour ago)

Affected components

Nov 2, 2026, 07:46 PM

Nov 3, 2026, 12:39 AM

File uploads

Updates

Resolved

All affected services are operating normally again. We’re sorry for the disruption, and we appreciate your patience.

Tue, Nov 3, 2026, 12:39 AM

Monitoring

We’ve applied a mitigation and are monitoring the affected services to confirm recovery.

Mon, Nov 2, 2026, 09:51 PM(2 hours earlier)

Identified

We have identified that users are experiencing elevated errors for the impacted services.

We are working on implementing a mitigation.

Mon, Nov 2, 2026, 09:06 PM(45 minutes earlier)

Investigating

We’re investigating a potential issue for the listed services and checking how it affects users. We’ll share an update when we know more.

Mon, Nov 2, 2026, 07:58 PM(1 hour earlier)

Identified

Some users are having trouble uploading files to ChatGPT or getting ChatGPT to read uploaded files.

We are working on implementing a mitigation.

Mon, Nov 2, 2026, 07:46 PM(11 minutes earlier)

Availability metrics are reported at an aggregate level across all tiers, models and error types. Individual customer availability may vary depending on their subscription tier as well as the specific model and API features in use.

File upload errors in ChatGPT

Resolved·Degraded performance

All affected services are operating normally again. We’re sorry for the disruption, and we appreciate your patience.

Tue, Nov 3, 2026, 12:39 AM

(1 hour ago)

Affected components

Nov 2, 2026, 07:46 PM

Nov 3, 2026, 12:39 AM

File uploads

Updates

Resolved

All affected services are operating normally again. We’re sorry for the disruption, and we appreciate your patience.

Tue, Nov 3, 2026, 12:39 AM

Monitoring

We’ve applied a mitigation and are monitoring the affected services to confirm recovery.

Mon, Nov 2, 2026, 09:51 PM(2 hours earlier)

Identified

We have identified that users are experiencing elevated errors for the impacted services.

We are working on implementing a mitigation.

Mon, Nov 2, 2026, 09:06 PM(45 minutes earlier)

Investigating

We’re investigating a potential issue for the listed services and checking how it affects users. We’ll share an update when we know more.

Mon, Nov 2, 2026, 07:58 PM(1 hour earlier)

Identified

Some users are having trouble uploading files to ChatGPT or getting ChatGPT to read uploaded files.

We are working on implementing a mitigation.

Mon, Nov 2, 2026, 07:46 PM(11 minutes earlier)