Elevated errors for ChatGPT

Resolved

Degraded performance

We’ve published a write-up of this incidentRead the write-up

Read it here

Affected components

Feb 19, 2025, 06:42 PM

07:08 PM

Updates

Write-up published

Read it here

Resolved

The issue has been fixed. ChatGPT is working as expected for all users.

Wed, Feb 19, 2025, 07:08 PM

Monitoring

A fix has been deployed. Traffic is recovering.

Wed, Feb 19, 2025, 07:06 PM

23m earlier...

Investigating

We have seen full recovery for free users. We are continuing to fix issues observed by paid users.

Wed, Feb 19, 2025, 06:42 PM

19m earlier...

Investigating

We are continuing to investigate this issue.

Wed, Feb 19, 2025, 06:23 PM

24m earlier...

Investigating

We are currently investigating this issue.

Wed, Feb 19, 2025, 05:59 PM

Availability metrics are reported at an aggregate level across all tiers, models and error types. Individual customer availability may vary depending on their subscription tier as well as the specific model and API features in use.