OpenAI

Elevated Error Rate for ChatGPT and API
Resolved
Degraded performance

This issue has now been resolved. Between 3:33 AM and 4:23 AM PST, customers experienced elevated error rates on ChatGPT and the API.

Thu, Jan 23, 2025, 12:43 PM
•
1 month ago
•
Affected components
Updates

Resolved

This issue has now been resolved. Between 3:33 AM and 4:23 AM PST, customers experienced elevated error rates on ChatGPT and the API.

Thu, Jan 23, 2025, 12:43 PM
13m earlier...

Monitoring

A fix has been implemented and we are monitoring the results.

Thu, Jan 23, 2025, 12:30 PM

Identified

The issue has been identified and a fix is being implemented.

Thu, Jan 23, 2025, 12:26 PM
25m earlier...

Investigating

We are continuing to investigate this issue.

Thu, Jan 23, 2025, 12:00 PM

Investigating

We are continuing to investigate this issue.

Thu, Jan 23, 2025, 11:57 AM

Investigating

We are currently experiencing elevated error rates in the API. We are currently investigating.

Thu, Jan 23, 2025, 11:54 AM
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Availability metrics are reported at an aggregate level across all tiers, models, and error types. Individual customer availability may vary depending on their subscription tier: PAYG, Scale-Tier, or Reserved Capacity, as well as the specific model and API features in use.