Elevated errors rates in Assistants API and ChatGPT

Resolved·Partial outage

This issue has now been resolved. We apologize for any inconvenience this may have caused.

Wed, Aug 28, 2024, 08:36 PM

(10 months ago)

Affected components

Aug 28, 2024, 06:16 PM

08:36 PM

Updates

Resolved

This issue has now been resolved. We apologize for any inconvenience this may have caused.

Wed, Aug 28, 2024, 08:36 PM

Monitoring

A fix has now been identified and implemented. We are seeing error rates drop significantly, and will continue monitoring the fix.

Wed, Aug 28, 2024, 07:50 PM(46 minutes earlier)

Investigating

We are continuing to investigate this issue.

Wed, Aug 28, 2024, 07:01 PM(48 minutes earlier)

Investigating

We are currently investigating elevated error rates in our Assistants API and ChatGPT offerings.

Wed, Aug 28, 2024, 06:16 PM(45 minutes earlier)

Availability metrics are reported at an aggregate level across all tiers, models and error types. Individual customer availability may vary depending on their subscription tier as well as the specific model and API features in use.