High error rates on DALLE API and Labs generations

Resolved·Degraded performance

This incident has been resolved.

Tue, Sep 26, 2023, 10:49 PM

(1 year ago)

Affected components

Sep 26, 2023, 10:10 PM

10:49 PM

Labs

Updates

Resolved

This incident has been resolved.

Tue, Sep 26, 2023, 10:49 PM

Monitoring

A fix has been implemented and we are monitoring the results.

Tue, Sep 26, 2023, 10:42 PM

Identified

The fix has been implemented and we are continuing to monitor the situation.

Tue, Sep 26, 2023, 10:39 PM

Identified

The issue has been identified and a fix is being implemented.

Tue, Sep 26, 2023, 10:21 PM(17 minutes earlier)

Investigating

We are currently investigating this issue.

Tue, Sep 26, 2023, 10:10 PM(11 minutes earlier)

Availability metrics are reported at an aggregate level across all tiers, models and error types. Individual customer availability may vary depending on their subscription tier as well as the specific model and API features in use.