Elevated error rate in Whisper API

Resolved·Partial outage

The incident has been resolved and Whisper API is back to normal.

Wed, Jul 26, 2023, 06:56 PM

(3 years ago)

Affected components

Jul 26, 2023, 05:39 PM

06:56 PM

Chat Completions

Fine-tuning

Embeddings

Images

Batch

Audio

Moderations

Realtime

Files

Updates

Resolved

The incident has been resolved and Whisper API is back to normal.

Wed, Jul 26, 2023, 06:56 PM

Monitoring

Our fix has been implemented and is rolling out now. Errors should be nearly entirely gone now.

Wed, Jul 26, 2023, 06:46 PM

Identified

We have identified the issue and a fix is being implemented. Errors have started coming down already.

Wed, Jul 26, 2023, 05:39 PM(1 hour earlier)

Investigating

We are currently seeing an elevated error rate for requests to the Whisper API. We are actively investigating.

Wed, Jul 26, 2023, 04:36 PM(1 hour earlier)

Availability metrics are reported at an aggregate level across all tiers, models and error types. Individual customer availability may vary depending on their subscription tier as well as the specific model and API features in use.

Elevated error rate in Whisper API

Resolved·Partial outage

The incident has been resolved and Whisper API is back to normal.

Wed, Jul 26, 2023, 06:56 PM

(3 years ago)

Affected components

Jul 26, 2023, 05:39 PM

06:56 PM

Chat Completions

Fine-tuning

Embeddings

Images

Batch

Audio

Moderations

Realtime

Files

Updates

Resolved

The incident has been resolved and Whisper API is back to normal.

Wed, Jul 26, 2023, 06:56 PM

Monitoring

Our fix has been implemented and is rolling out now. Errors should be nearly entirely gone now.

Wed, Jul 26, 2023, 06:46 PM

Identified

We have identified the issue and a fix is being implemented. Errors have started coming down already.

Wed, Jul 26, 2023, 05:39 PM(1 hour earlier)

Investigating

We are currently seeing an elevated error rate for requests to the Whisper API. We are actively investigating.

Wed, Jul 26, 2023, 04:36 PM(1 hour earlier)