OpenAI

Some enterprise users unable to sign in
Resolved
Partial outage

This incident has been resolved.

Fri, Feb 28, 2025, 08:19 PM
•
2 weeks ago
•
Affected components
Updates

Resolved

This incident has been resolved.

Fri, Feb 28, 2025, 08:19 PM
49m earlier...

Monitoring

We have unblocked affected users and are monitoring for any remaining effects.

Fri, Feb 28, 2025, 07:29 PM
40m earlier...

Identified

We have identified the affected users and are working on deploying a solution.

Fri, Feb 28, 2025, 06:49 PM
51m earlier...

Identified

We have identified that users are experiencing login issues for the impacted services.

We are working on implementing a mitigation.

Fri, Feb 28, 2025, 05:58 PM
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Availability metrics are reported at an aggregate level across all tiers, models, and error types. Individual customer availability may vary depending on their subscription tier: PAYG, Scale-Tier, or Reserved Capacity, as well as the specific model and API features in use.