Elevated 429 error rates

Resolved

Partial outage

We’ve published a write-up of this incidentRead the write-up

Read it here

Affected components

Mar 25, 2025, 05:16 PM

08:00 PM

Updates

Write-up published

Read it here

Resolved

All impacted services have now fully recovered. The detailed Root Cause Analysis (RCA) will be published in the next 5 business days.

Tue, Mar 25, 2025, 08:00 PM

Monitoring

We have seen a recovery and continue to monitor the error rates.

Tue, Mar 25, 2025, 07:54 PM

17m earlier...

Investigating

We have seen an improvement in error rates. We are still working towards full mitigation.

Tue, Mar 25, 2025, 07:37 PM

34m earlier...

Investigating

We are investigating the issue for the listed services.

Tue, Mar 25, 2025, 07:02 PM

Investigating

We are investigating the issue for the listed services.

Tue, Mar 25, 2025, 06:53 PM

1h earlier...

Identified

We have identified that users are experiencing elevated 429s errors for the impacted services. We are working on implementing a mitigation.

Tue, Mar 25, 2025, 05:16 PM

Availability metrics are reported at an aggregate level across all tiers, models and error types. Individual customer availability may vary depending on their subscription tier as well as the specific model and API features in use.