Login Issues - OpenAI Status

Resolved·Partial outage

We’ve published a write-up of this incidentRead the write-up

Read it here

Affected components

Mar 31, 2025, 12:53 PM

Apr 1, 2025, 12:27 PM

Updates

Write-up published

Read it here

Resolved

All impacted services have now fully recovered. Users globally should be able to login without issue.

Tue, Apr 1, 2025, 01:20 PM

Monitoring

We have implemented a fix and are currently monitoring results. Users globally should be able to login without issue.

Tue, Apr 1, 2025, 12:27 PM(53 minutes earlier)

Identified

We have identified that users in certain geographies are experiencing login issues. We are working on implementing a mitigation.

Tue, Apr 1, 2025, 11:55 AM(31 minutes earlier)

Investigating

We are investigating reports of login issues in certain geographies.

Tue, Apr 1, 2025, 10:59 AM(56 minutes earlier)

Availability metrics are reported at an aggregate level across all tiers, models and error types. Individual customer availability may vary depending on their subscription tier as well as the specific model and API features in use.