OpenAI

High errors from files and search
Resolved·Degraded performance

All impacted services have now fully recovered.

Wed, May 7, 2025, 02:24 PM
(3 weeks ago)
·
Affected components
Updates

Resolved

All impacted services have now fully recovered.

Wed, May 7, 2025, 02:24 PM

Monitoring

We have applied the mitigation and are monitoring the recovery.

Wed, May 7, 2025, 05:21 AM(9 hours earlier)

Identified

We have identified that users are experiencing elevated errors from o3 and o4-mini-high where responses involve files and search. We are working on implementing a mitigation.

Wed, May 7, 2025, 01:30 AM(3 hours earlier)
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