OpenAI

WhatsApp 1-800-CHATGPT partial outage
Resolved·Partial outage

All impacted services have now fully recovered.

Fri, May 9, 2025, 05:42 AM
(1 month ago)
·
Affected components
Updates

Resolved

All impacted services have now fully recovered.

Fri, May 9, 2025, 05:42 AM

Monitoring

We have applied the mitigation and are monitoring the recovery.

Fri, May 9, 2025, 02:30 AM(3 hours earlier)

Monitoring

We have applied the mitigation and are monitoring the recovery for 1-800-CHAT-GPT. We are still investigating the issue for the listed services. • ChatGPT- WhatsApp

Fri, May 9, 2025, 12:23 AM(2 hours earlier)

Investigating

We are investigating the issue for the listed services.

  • ChatGPT- WhatsApp

  • ChatGPT- 1-800-CHAT-GPT

Thu, May 8, 2025, 11:57 PM(25 minutes earlier)

Identified

We have identified that users are experiencing elevated errors for the impacted services.

  • ChatGPT- WhatsApp

  • ChatGPT- 1-800-CHAT-GPT

We are working on implementing a mitigation.

Thu, May 8, 2025, 11:34 PM(23 minutes earlier)
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Availability metrics are reported at an aggregate level across all tiers, models and error types. Individual customer availability may vary depending on their subscription tier as well as the specific model and API features in use.