OpenAI

Deep Research unable to access content from uploaded files
Resolved·Degraded performance

All impacted services have now fully recovered.

Wed, Jun 4, 2025, 03:48 AM
(1 day ago)
·
Affected components
Updates

Resolved

All impacted services have now fully recovered.

Wed, Jun 4, 2025, 03:48 AM

Monitoring

We have applied the mitigation and are monitoring the recovery.

Wed, Jun 4, 2025, 03:29 AM(19 minutes earlier)

Investigating

We are continuing to investigate the issue for the listed services.

Wed, Jun 4, 2025, 12:11 AM(3 hours earlier)

Investigating

We are continuing to investigate the issue for the listed services.

Tue, Jun 3, 2025, 11:08 PM(1 hour earlier)

Investigating

We are investigating the issue for the listed services.

Tue, Jun 3, 2025, 10:09 PM(59 minutes earlier)
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