OpenAI

Some users may encounter "Content failed to load" error after logging in
Resolved·Degraded performance

All impacted services have now fully recovered.

Thu, Jun 19, 2025, 12:18 AM
(3 weeks ago)
·
Affected components
Updates

Resolved

All impacted services have now fully recovered.

Thu, Jun 19, 2025, 12:18 AM

Monitoring

We have applied the mitigation and are monitoring the recovery.

Wed, Jun 18, 2025, 10:53 PM(1 hour earlier)

Investigating

We are investigating the issue for the listed services.

Wed, Jun 18, 2025, 05:24 PM(5 hours earlier)

Identified

We have identified that users are experiencing login issues for the impacted services.

We are working on implementing a mitigation.

Wed, Jun 18, 2025, 12:30 PM(4 hours earlier)
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Availability metrics are reported at an aggregate level across all tiers, models and error types. Individual customer availability may vary depending on their subscription tier as well as the specific model and API features in use.