OpenAI

Elevated errors on ChatGPT for all paid users
Resolved·Partial outage

All impacted services have now fully recovered.

Mon, Jul 21, 2025, 04:17 PM
(5 hours ago)
·
Affected components
Updates

Resolved

All impacted services have now fully recovered.

Mon, Jul 21, 2025, 04:17 PM

Monitoring

We have applied the mitigation and are monitoring the recovery.

Mon, Jul 21, 2025, 02:16 PM(2 hours earlier)

Identified

We're continuing to work on mitigation.

Mon, Jul 21, 2025, 01:41 PM(34 minutes earlier)

Identified

We are continuing to work on mitigation.

Mon, Jul 21, 2025, 01:09 PM(32 minutes earlier)

Identified

We have identified that users are experiencing elevated errors for the impacted services.

We are working on implementing a mitigation.

Mon, Jul 21, 2025, 12:38 PM(30 minutes earlier)
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Availability metrics are reported at an aggregate level across all tiers, models and error types. Individual customer availability may vary depending on their subscription tier as well as the specific model and API features in use.