OpenAI

ChatGPT On WhatsApp Outage
Resolved·Degraded performance

All impacted services have now fully recovered.

Thu, Sep 25, 2025, 12:58 AM
(3 weeks ago)
·
Affected components
Updates

Resolved

All impacted services have now fully recovered.

Thu, Sep 25, 2025, 12:58 AM

Identified

We have identified that users are experiencing elevated errors for the impacted services.

We are working on implementing a mitigation.

Wed, Sep 24, 2025, 04:25 AM(20 hours earlier)

Investigating

We are investigating the issue for the listed services.

Wed, Sep 24, 2025, 03:05 AM(1 hour earlier)
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Availability metrics are reported at an aggregate level across all tiers, models and error types. Individual customer availability may vary depending on their subscription tier as well as the specific model and API features in use.