OpenAI

Elevated error rates for web search
Resolved·Degraded performance

All impacted services have now fully recovered.

Fri, Oct 24, 2025, 10:31 PM
(1 day ago)
·
Affected components
Updates

Resolved

All impacted services have now fully recovered.

Fri, Oct 24, 2025, 10:31 PM

Monitoring

We have applied the mitigation and are monitoring the recovery.

Fri, Oct 24, 2025, 10:08 PM(22 minutes earlier)

Investigating

We are continuing to investigate the issue for the listed services.

Fri, Oct 24, 2025, 10:05 PM

Identified

We have identified that users are experiencing elevated errors for Search on ChatGPT and on ChatGPT Atlas.

We are working on implementing a mitigation.

Fri, Oct 24, 2025, 08:52 PM(1 hour earlier)
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Availability metrics are reported at an aggregate level across all tiers, models and error types. Individual customer availability may vary depending on their subscription tier as well as the specific model and API features in use.